If you have symptoms of fever, cough, and shortness of breath, call us at 1-800-360-8387 (press 3) before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory: we encourage you to bring your own, or you can use one we provide. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
VA is ready for coronavirus—and working to protect you
Planning to visit a VA health care facility? Here’s what to expect.
By now, you’ve heard about the coronavirus disease, known as COVID-19, that’s causing respiratory illness around the world.
Fortunately, VA is ready. We have plans in place to protect everyone who gets care, visits or works at one of our facilities.
For Veterans, families and visitors, that means your VA visit will be different for a while.
If you’re a Veteran seeking medical care, call before visiting—even if you already have an appointment. Or you can sign in to MyHealtheVet and send a secure message. You may be able to get diagnosed and receive care through VA telehealth without having to come in at all.
If you do visit a VA hospital, clinic, community living center or other health care facility, you’ll be met at the entrance by a VA staff. They will greet you and ask three screening questions:
- Have you been out of the U.S. in the last 30 days?
- Have you been in contact with anyone who has been out of the U.S.?
- Do you have any flu like symptoms such as fever, coughing and sneezing?
Depending on your answers, a VA health care professional will assist you on the next steps of your visit.
If you’re a Veteran coming in for an appointment, plan to leave home a little earlier than usual to allow time for the screening.
We’re doing all we can to make sure everyone in every VA facility—patients, families, visitors, staff and anyone else—stays as safe as possible during this situation.
For the latest VA updates on the coronavirus and common-sense tips on preventing the spread of disease, visit http://www.publichealth.va.gov/.
VANTAGE Blog published on January 31 and continually updated since:https://www.blogs.va.gov/VAntage/70999/cdc-coronavirus-information-and-resources/
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