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VA Northern Indiana Health Care System



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to


At VA Northern Indiana Health Care System, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • you to be able to see your primary care provider within one to seven business days for urgent needs and within 30 days for routine needs.
  • you should have fast access to specialty care

If you have received a postcard stating that you need to make an appointment, please call the Medical Center at the number and time listed on your postcard.

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at 1-800-360-8387 and press 2.
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 1-800-360-8387 and press 2 to cancel.

Who to Call

To inquire about a medical issue or to get information to your primary care provider, call 1-800-360-8387 and press 3.


Patient Information
800-360-8387 Ext. 2